At 1jjgame, the privacy and security of your personal data is treated with the same seriousness as the security of your PKR balance. This Privacy Policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you hold as a registered player.
Six foundational privacy principles that govern how 1jjgame handles the personal data of every registered Pakistani player.
All personal data stored on the 1jjgame platform is protected by 256-bit SSL encryption — the same standard used by HBL and UBL internet banking portals. Data at rest is stored on access-controlled servers with regular independent security audits conducted as part of our licensing obligations.
1jjgame does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks under any circumstances. Your CNIC details, contact information, and transaction history are used exclusively for the purposes stated in this Privacy Policy.
1jjgame collects only the personal data that is strictly necessary for account management, payment processing, KYC compliance, and the delivery of a safe gaming experience. We do not collect data points that serve no legitimate operational or regulatory purpose.
Registered 1jjgame players hold meaningful rights over their personal data — including the right to access, correct, restrict processing of, and request deletion of their information. These rights can be exercised at any time by contacting our support team directly.
In the unlikely event of a data security breach that materially affects your personal information, 1jjgame will notify affected players promptly and take immediate remediation steps. Our security team monitors the platform infrastructure around the clock for any anomalies or unauthorised access attempts.
1jjgame's data handling obligations are not self-imposed guidelines — they are binding requirements under our international gaming license. KYC data retention, AML record-keeping, and player identification protocols are all governed by the same regulatory framework that ensures fair gameplay and financial integrity on the platform.
This Privacy Policy describes how 1jjgame ("we", "us", or "our") collects, uses, stores, and shares personal data relating to individuals who register accounts on, or otherwise interact with, the 1jjgame platform accessible at https://1jjgame.im. It should be read alongside the 1jjgame Terms and Conditions, which govern the broader contractual relationship between 1jjgame and its registered players.
1jjgame is committed to handling personal data responsibly, transparently, and in accordance with the data protection obligations imposed by the applicable laws of our licensing jurisdiction and internationally recognised data privacy standards. We review and update this Privacy Policy periodically to ensure it remains accurate, complete, and reflective of our current data practices.
If you have questions about this policy or wish to exercise any of your privacy rights, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within five business days.
1jjgame collects personal data from you through several distinct channels during the course of your use of the platform. The categories of data we collect are set out below.
When you create a 1jjgame account, we collect your full legal name, date of birth, Pakistani mobile number, email address, and residential address. This information is required to establish your account, verify your identity, and fulfil our obligations under our international gaming license.
To comply with the Know Your Customer requirements of our gaming license and applicable anti-money laundering regulations, we may request copies of identity documents including your CNIC (Computerised National Identity Card), current passport, government-issued driving licence, and proof of residential address such as a recent utility bill or bank statement from HBL, UBL, Meezan Bank, or another recognised Pakistani financial institution.
We collect records of all deposits and withdrawals processed through your 1jjgame account, including transaction amounts in PKR, payment method identifiers (such as your JazzCash or EasyPaisa registered mobile number, or your bank account reference), transaction timestamps, and processing statuses. This data is retained for AML compliance and audit purposes.
1jjgame maintains records of your in-platform activity including game sessions played, wager amounts, game outcomes, bonus transactions, and sports betting history. This data is used for account management, dispute resolution, responsible gaming monitoring, and statistical analysis to improve platform services.
When you access the 1jjgame platform, we automatically collect certain technical data, including your IP address, browser type and version, device type and operating system, session timestamps, pages visited, and referring URL. This data is used for security monitoring, fraud detection, and platform performance optimisation.
If you contact our customer support team by email or live chat, we retain records of that correspondence including your name, contact details, the content of your messages, and the outcome of your enquiry. These records are used to manage your support requests and to improve our service quality.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, mobile, email, address | Account creation, identity verification |
| KYC Documents | CNIC, passport, utility bill | License compliance, AML |
| Financial Data | PKR transactions, payment method IDs | Payment processing, AML records |
| Gameplay Data | Bet history, game sessions, outcomes | Account management, responsible gaming |
| Technical Data | IP address, device type, browser | Security, fraud detection |
| Communications Data | Support emails, chat transcripts | Customer service, quality assurance |
1jjgame uses the personal data it collects for the following specific purposes:
1jjgame processes your personal data on the following legal grounds, depending on the nature and purpose of the processing activity:
1jjgame does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:
To process your PKR transactions, we share necessary financial identifiers with payment processors including JazzCash, EasyPaisa, and relevant Pakistani banking institutions. These providers are contractually bound to process your data solely for the purpose of facilitating your transactions and are prohibited from using it for any other purpose.
To fulfil our KYC obligations, we may share your identity documents with licensed third-party verification service providers. These providers operate under strict data processing agreements and are permitted to use your data only for the purpose of identity verification as directed by 1jjgame.
1jjgame may be required by law, court order, or regulatory directive to disclose certain player data to competent authorities. Such disclosures will be made only to the extent strictly required by the applicable legal obligation and will be documented in accordance with our compliance procedures.
Within the 1jjgame corporate structure, data may be shared between affiliated entities where necessary for platform operations, provided all such entities are bound by privacy standards consistent with this Privacy Policy. Third-party technology and service partners who assist with platform infrastructure, analytics, or customer support are engaged under data processing agreements that prohibit independent use of player data.
The 1jjgame platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised player experience. A cookie is a small data file placed on your device when you access the platform. The cookies we use fall into the following categories:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookie categories may limit the functionality of the 1jjgame platform or prevent access to specific features.
1jjgame retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following retention standards apply:
When personal data is no longer required for its stated purpose and no retention obligation applies, 1jjgame will securely delete or anonymise that data so that it can no longer be associated with an identified individual.
1jjgame implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security measures include:
As a registered player on the 1jjgame platform, you hold the following rights in relation to your personal data. These rights may be exercised by submitting a written request to [email protected] with sufficient detail to identify your account and the specific right you wish to exercise.
1jjgame will respond to all privacy rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
The 1jjgame platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during account registration and at first withdrawal, and 1jjgame employs technical and procedural controls to prevent underage registration.
If 1jjgame becomes aware that personal data has been collected from an individual under the age of 21, that account will be closed immediately, the data will be securely deleted or returned, and any balance will be refunded to the verified payment source after deducting any winnings generated through the account.
If you are aware of an individual under the age of 21 who has registered or attempted to register an account on the 1jjgame platform, please notify us immediately at [email protected].
1jjgame may send you promotional communications regarding bonus offers, new game releases, PSL and cricket betting markets, seasonal promotions, and platform updates — but only where you have provided your explicit consent to receive such communications during account registration or subsequently through your account settings.
You may withdraw your consent to receive marketing communications at any time by updating your notification preferences within your 1jjgame account, or by contacting our support team at [email protected] with a clear request to unsubscribe. Withdrawal of marketing consent will not affect your ability to receive transactional communications, such as deposit confirmations, withdrawal notifications, and account security alerts, which are sent as a necessary part of the account service.
1jjgame operates under an international gaming license and may process and store player data on servers located outside of Pakistan. Where personal data is transferred to or accessed from a jurisdiction outside Pakistan, 1jjgame ensures that appropriate safeguards are in place to maintain a standard of data protection equivalent to that described in this Privacy Policy.
Such safeguards include contractual data processing agreements with all service providers who access player data from non-Pakistani locations, restricting such access to the minimum data necessary for the stated purpose, and applying encryption to all cross-border data transmissions.
1jjgame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The effective date displayed at the top of this page will be updated whenever material changes are made.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify registered players via the email address associated with their 1jjgame account at least 14 days prior to the changes taking effect. Your continued use of the platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of those changes.
We encourage you to review this Privacy Policy periodically to remain informed about how 1jjgame protects your personal data. The current version of this Privacy Policy is always accessible at https://1jjgame.im/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1jjgame processes your personal data, please contact our dedicated privacy support team using the details below. Our team is available 24 hours a day, 7 days a week to assist Pakistani players with all privacy-related matters.
Email: [email protected]
When submitting a privacy-related enquiry, please include your registered account username, a clear description of your request or concern, and — where applicable — reference to the specific section of this Privacy Policy that your enquiry relates to. This will help our team to process your request as efficiently and accurately as possible.
For data access and erasure requests specifically, please mark your email subject line as "Privacy Rights Request" to ensure it is routed to the appropriate team member for priority handling. We are committed to responding to all substantive privacy enquiries within five business days.
Now that you understand exactly how 1jjgame protects your personal data, join players from Karachi, Lahore, Islamabad, and Faisalabad on a fully licensed, PKR-native platform built around transparency, security, and fair play.
21+ only. Gambling involves financial risk. Please play responsibly.